Privacy Policy

Effective Date: 4 June 2026

ZYS Vision respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, submit an enquiry, or interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

Who We Are

ZYS Vision is a digital marketing and creative agency providing services such as social media management, content creation, website design and development, paid advertising, lead generation, CRM support, branding, graphic design, strategy and consultancy.

For the purpose of this Privacy Policy, “ZYS Vision”, “we”, “our” and “us” refer to ZYS Vision.

Information We Collect

We may collect personal data that you voluntarily provide to us when you use our website, contact us, complete a form, request a quote, book a call, submit a project enquiry, or communicate with us.

This may include:

Your name, email address, phone number, business name, job title, website, social media handles, project details, enquiry information, messages, files, brand assets, images, videos, documents, or any other information you choose to provide.

We may also collect technical information when you visit our website, including your IP address, browser type, device type, operating system, pages visited, time spent on the website, referring website, and general usage data.

If you become a client, we may also collect information needed to provide our services, manage projects, prepare proposals, issue invoices, communicate with your team, access relevant platforms, and deliver agreed work.

How We Collect Information

We may collect information directly from you when you:

Fill in a contact form, send us an email, call us, message us on social media, book a call, complete a questionnaire, submit a brief, sign an agreement, provide access to platforms, or send us content, files, images, videos, brand assets, or project information.

We may also collect information automatically through cookies, analytics tools, tracking technologies, website hosting systems, security tools, or third-party platforms connected to our website.

How We Use Your Information

We may use your personal data to:

Respond to enquiries, provide quotes or proposals, communicate with you, arrange calls or meetings, deliver our services, manage client relationships, process invoices and payments, provide customer support, improve our website, monitor website performance, improve our services, carry out marketing activity, maintain website security, prevent misuse, meet legal obligations, and keep appropriate business records.

We only use your personal data where we have a lawful reason to do so.

Lawful Basis for Using Your Data

We may rely on one or more lawful bases when processing your personal data, including:

Consent, where you have clearly agreed to us using your data for a specific purpose, such as receiving marketing communications.

Contract, where processing is needed to provide services, prepare a proposal, manage a project, or take steps before entering into an agreement.

Legitimate interests, where we use your data in a way that is necessary for running and improving our business, responding to enquiries, managing client relationships, improving our website, promoting our services, or protecting our website and systems.

Legal obligation, where we are required to process or keep information to comply with the law, tax requirements, accounting obligations, or regulatory responsibilities.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website, support website performance, remember preferences, improve security, and measure marketing activity.

Some cookies are essential for the website to work properly. Others, such as analytics or advertising cookies, may require your consent.

Where required, we will ask for your consent before using non-essential cookies. You can usually manage or disable cookies through your browser settings or through any cookie banner or preference tool available on our website.

Disabling certain cookies may affect how the website functions.

Analytics and Advertising Tools

We may use third-party tools such as website analytics, advertising pixels, CRM systems, scheduling tools, forms, email platforms, or social media integrations to help us understand website performance, manage enquiries, improve our services, and measure marketing activity.

These tools may collect information about your device, browsing behaviour, interactions with our website, or how you found us.

Where required, we will only use non-essential tracking tools with your consent.

Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary to operate our website, provide services, manage projects, communicate with you, process payments, run marketing activity, analyse website performance, store data, or comply with legal requirements.

This may include website hosting providers, CRM providers, email platforms, payment providers, accounting systems, analytics providers, advertising platforms, social media platforms, cloud storage providers, contractors, freelancers, professional advisers, or legal and regulatory authorities.

We only share information where there is a valid reason to do so and where appropriate safeguards are in place.

Third-Party Platforms

Our website and services may involve third-party platforms such as social media platforms, advertising platforms, website platforms, hosting providers, CRM systems, analytics tools, scheduling tools, payment processors, or communication tools.

These third-party platforms may process your personal data under their own privacy policies. We recommend reviewing their privacy policies to understand how they collect and use your information.

International Data Transfers

Some third-party service providers we use may store or process data outside the United Kingdom.

Where this happens, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your personal data in line with applicable data protection laws.

How Long We Keep Your Information

We keep personal data only for as long as necessary for the purpose it was collected.

This may include keeping information for the length of a client relationship, the duration of a project, the time needed to respond to an enquiry, or the period required for legal, accounting, tax, reporting, or business record purposes.

When personal data is no longer needed, we will delete it, anonymise it, or securely store it where we are required to retain it.

Data Security

We take reasonable steps to protect personal data from unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no method of online transmission or electronic storage is completely secure. While we aim to protect your personal data, we cannot guarantee absolute security.

You are responsible for ensuring that any information you send to us is accurate and that you have permission to share it.

Your Rights

Depending on your location and applicable data protection laws, you may have rights in relation to your personal data.

These may include the right to:

Access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to certain types of processing, request restriction of processing, request data portability, withdraw consent where consent is the lawful basis, and complain to a data protection authority.

If you would like to exercise any of your rights, please contact us using the details at the end of this Privacy Policy.

Marketing Communications

If you choose to receive marketing communications from us, we may use your contact details to send updates, offers, news, service information, or other relevant content.

You can unsubscribe or opt out of marketing communications at any time by following the instructions in the message or contacting us directly.

We will not send marketing communications where we do not have a lawful basis to do so.

Client Content and Project Materials

If you provide us with content, images, videos, files, documents, brand assets, login details, campaign information, customer data, or other project materials, we will use these only for the purpose of providing our services and managing the agreed project.

You are responsible for ensuring that any materials or data you provide to us are accurate, lawful, and that you have the right to share them with us.

Please do not send sensitive personal data through our website unless we specifically request it and there is a clear reason for doing so.

Children’s Privacy

Our website and services are not directed at children.

We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us so that we can take appropriate action.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. You should review their privacy policies before providing any personal data.

Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, which is the UK’s data protection regulator.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date. We recommend checking this page occasionally to stay informed about how we protect your personal data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us using the details below:

Email: admin@zysvision.com
Phone: +44 7403 917482